Zen Cart How To Disable The Welcome Email

This Zen Cart tutorial will teach zen cart users and store owners what the welcome email is, how it can be used, and how to turn it off, should you desire to do so.

The welcome email is basically an automated greeting that is sent out by your zen cart store to a customer after they register an account on your website. These emails can contain anything you want them to, from a simple ‘Hello and thank you’ message, to a special offer like a coupon code. Such offers can be extremely useful, as they entice the new customers to make purchases from your store. Sometimes, however, customers do not expect or want to receive a welcome email. This is the main reason for disabling this feature. This can be done quite easily by any zen cart user without the need for any advanced programming skills.

To disable the welcome email, you will need to open the /includes/modules/create_account.php file in your favorite plain text editor. If you are using the zen cart override system, then the file path will look like this instead: /includes/modules/YOUR_TEMPLATE/create_account.php. After you have opened the correct file, find this code:


// send welcome email
if (trim(EMAIL_SUBJECT) != ‘n/a’) zen_mail($name, $email_address, EMAIL_SUBJECT, $email_text, STORE_NAME, EMAIL_FROM, $html_msg, ‘welcome’);

All you need to do is comment out the ‘zen_mail()’ function and, and customers who sign up for an account on your zen cart website will no longer receive automated welcome emails.

If you need help with your zen cart web site please contact us for a quote.

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