How Do Gift Certificates Work in Zen Cart?

Once you have set up gift certificates in your zen cart store you will want to understand the whole process of purchasing and redeeming them. This tutorial will provide an overview.

This tutorial features the Aberdeen Neutral free zen cart template by Picaflor Azul. If you want to use it for your zen cart store you can download it for free here:

Aberdeen Neutral Free Zen Cart Template by Picaflor Azul

Make sure that you have set up a gift certificate product and enabled the gift certificate module in zen cart. If you do not know how to do this, follow this tutorial:

Easy Help Zen Cart Tutorial: How to Set Up Gift Certificates

1. Your customer purchases a gift certificate.

2. Log into your zen cart admin and go to Gift Certificate/Coupons -> Gift Certificates Queue

zen cart easy help tutorial

Click on the “Release GIFT” button, then click on the “confirm” button.

zen cart easy help tutorial

3. Upon release/approval, the customer is sent an email with a redemption code. When they redeem that code either by clicking on the link in the email or by keying in the code on the checkout-payment page (or the gv-redemption screen), the customer will have GV funds available to them for use in that or future transactions.

The customer can then use the funds for themselves, or they can email them to friend(s) via the links provided automatically in the store. They can email as much as they want, to various people, up to the amount they’ve purchased. Whoever they email it to will receive a new redemption code and will follow the same redemption process and can email the funds again if they wish.

zen cart easy help tutorial

zen cart easy help tutorial

To use the gift certificate, the customer will add the amount during step 2 of the checkout procedure. If they have already redeemed the gift certificate, they can either enter an amount, if they have not already redeemed the gift certificate then they will enter the redemption code.

zen cart easy help tutorial

If you need help customizing your zen cart web site, or would like a great custom design, please contact us for a quote.